Ensure application availability in all sense to end Users and DR support.
Managing application and database and
Troubleshooting & resolution of errors.
Apply application and database security policies.
Deploy and manage scripts to check for basic
Database health and proactive monitoring.
Monitor and review database logs and errors and take
Appropriate measures to resolve.
Other Core Database Activities like table space
Management, user management, object
Management, object fragmentation, invalid object
Validation, statistics gather.
Support for User management including user creation, maintenance of user profiles, granting user access and
authorization including roles and responsibilities. Password management is a part of support functionality.
Siegreich provides a unique ticketing tool to all the support engagements where in all the ticket logs are maintained,
SRs are raised and auto allocation of issues and tickets is done to the concerned SMEs. Q-DESK is ticketing based
website that is created with the purpose of raising and resolving the issues raised by the client. The authorized users
have a common gateway to enter the site where they have to login with their respective credentials.